Shipping and Delivery
Welcome to Dorcus Wear! We are committed to delivering high-quality fashion products with a smooth and hassle-free shopping experience. Please read our shipping and delivery policy carefully before placing your order.
1. Shipping Locations
We currently ship our products across India. International shipping will be available soon. Stay tuned!
2. Processing Time
-Orders are typically processed within 2-5 business days after confirmation.
-Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Time & Delivery
-Standard Shipping: 5-10 business days (depending on the location).
-Delivery times may vary due to unforeseen circumstances such as weather, holidays, or courier delays.
4. Shipping Charges
-Standard Shipping: Free for orders above ₹999. A nominal fee applies for orders below ₹999.
5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment in real-time.
6. Undelivered or Lost Packages
-If your package is lost in transit, we will initiate an investigation with the courier service. Refunds or replacements will be provided based on the resolution.
-If an incorrect address is provided by the customer, we are not responsible for undelivered packages.
7. Delayed or Late Deliveries
While we strive to meet delivery timelines, external factors such as customs, courier delays, or unforeseen weather conditions may cause delays. We appreciate your patience.
8. Contact Us
If you have any questions regarding your order, feel free to contact our support team at support@dorcuswear.com or Whatsapp us at +91 9131397099